Privacy Policy
Overview
At Dream Frame Vision Pro, LP (the “Company”) we take your privacy seriously. This privacy policy governs our “Websites” including robertscamera.com, usedphotopro.com, robertsplace.com, robertsdistributors.com, mobile sites, email communications and any other related services. This policy (the “Privacy Policy”) was created in order to inform you of the type of information the Company will collect from you and how the Company will use it and your choices about it. We only use that information where we have a proper legal basis for doing so.
By visiting or using any of our services, you consent to be bound by the terms of this privacy policy and our terms of use and that you may be transferring your data to, and consent to having your data transferred to and processed in the United States.
Please note you are not obligated by law to provide us with any information. You hereby acknowledge, warrant and agree that any information you do provide us is provided of your own free will and consent, for the purposes and uses described herein.
Information you provide to us
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, tax ID number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number and account security or access credentials
- Location Information, including general location data and precise geolocation
- Physical and Audio Data, including audio recordings
- Consumer Communications, including direct communications with our consumers
- Inferences from Other Data, including inferences created from other personal information collected
Browser Cookies
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you’ve added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.We generally retain data according to the guidelines below.
| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, Precise geolocation | We delete or anonymize data concerning your use of our website within 7 (seven) years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Tax ID number, Purchases, Credit or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 (seven) years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number, Online Identifiers, Internet Activity, Purchases | We keep customer feedback and correspondence with our customer service for up to 5 (five) years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Email address, Online Identifiers, Internet Activity, Purchases | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases | We retain review, survey, and feedback data for up to 5 (five) years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address | We retain records related to privacy requests for a minimum of 24 months following the completion of the request. |
| Data we collect for security purposes, including Name, Email address, Postal address, Telephone number, Online Identifiers | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving Our Products & Services
- Internal Business Operations
- Operating our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Sending Promotional Communications
- Tracking Purchases & Customer Data
Categories of Service Providers
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Business Operations Tool, Commerce Software Tools, Customer Support Tools, Cybersecurity Providers, Governance, Risk & Compliance Software, Payment Processors, Sales & Marketing Tools, Shipping Services, and Website Operations Tools | Ad Networks, Collaboration & Productivity Tools, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, and Shipping Services |
| Internet Activity | Cybersecurity Providers and Sales & Marketing Tools | Ad Networks and Data Analytics Providers |
| Commercial Information | Business Operations Tool, Commerce Software Tools, Payment Processors, and Website Operations Tools | Ad Networks and Payment Processors |
| Financial Information | Business Operations Tool, Commerce Software Tools, Governance, Risk & Compliance Software, Payment Processors, Sales & Marketing Tools, and Website Operations Tools | Ad Networks, Data Analytics Providers, and Payment Processors |
| Location Information | Business Operations Tool | Ad Networks, Collaboration & Productivity Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools |
Film & Home Development